Stop Chargebacks
Before They Hit
If a fan has a history of chargebacks, you'll see an alert right in your chat showing exactly how many creators they've hit and how much money was involved. Enable automatic blocking so risky fans get blocked without extra steps.
Chargebacks cost creators
thousands every year
A single chargeback doesn't just take your money back. It can lead to penalties, account flags, and lost trust.
Revenue Loss
When a fan files a chargeback, you lose the payment plus potential fees. Serial chargebackers do this across multiple creators.
Account Risk
Too many chargebacks can flag your account with payment processors, making it harder to receive future payments.
Repeat Offenders
Serial chargebackers target multiple creators. Without a shared database, each creator learns the hard way.
HOW IT WORKS
Three steps to protect your revenue
Community-powered protection that works automatically in the background.
Detection
When a fan files a chargeback against any creator in the network, their username is anonymously flagged in our shared database.
Alert
When you open a chat with a flagged user, an alert appears right in the conversation showing how many creators they chargebacked and the total dollar amount.
Protection
Enable automatic blocking to prevent flagged users from interacting with your account entirely. No manual action required.
Choose your level of
protection
Chargeback Alerts
When you open a chat with a risky user, an alert appears right inside the conversation showing how many creators they've chargebacked and the total dollar amount. You decide how to proceed.
- In-chat alert with chargeback count and total amount
- Make informed decisions before engaging
- Non-intrusive, appears only when relevant
user_29481
Online
Chargeback Alert
This user has chargebacked 3 creators on our platform for a total of $1,123.21. Be aware of this person.
Hey! Love your content 😍
User Automatically Blocked
This user was blocked automatically because they have been flagged for chargebacks by creators in the network.
Automatic Blocking
For maximum protection, enable automatic blocking. Flagged users are blocked from interacting with your account before they even have a chance to cause damage.
- Zero-effort protection
- Block risky fans before they subscribe
- Works 24/7, even while you sleep
THE NETWORK
Stronger together. One creator's report protects the entire community.
Creators in the network
Real-time monitoring
Anonymous reporting
Extra cost for protection
Anonymous Sharing
If someone chargebacks on your account, their username is automatically shared with the network to protect other creators. Your identity remains completely anonymous.
Privacy Protected
No personal information about creators is ever shared. Only the usernames of users who initiate chargebacks are shared across the network for protection purposes.
Simple settings. Powerful protection.
Toggle your protection right from the dashboard. No complicated setup, just flip a switch.
Chargeback Protection
Community protection against users who initiate chargebacks
0 risky users detected
Across all creators in the protection network
Protection Settings
Configure how you want to handle users who have chargebacked other creators
Chargeback Alerts
You'll see alerts when chatting with users who have chargebacked others
Automatic Blocking
Users who have chargebacked others will be automatically blocked
Auto-block active. Users who have chargebacked other creators will be automatically blocked.
Frequently Asked Questions
Everything you need to know about chargeback protection.
Chargeback protection is a community-powered feature that alerts you when a fan has previously filed chargebacks against other creators. It helps you identify risky fans before they can do the same to you.
When a fan files a chargeback against any creator using Rulta Mate, their username is anonymously added to our shared database. All other creators in the network are then protected from that user through alerts or automatic blocking.
No. Your identity remains completely anonymous. Only the username of the fan who initiated the chargeback is shared with the network. No personal information about creators is ever disclosed.
Alerts notify you in your chat when you are messaging with a flagged user, letting you decide how to proceed. Automatic blocking goes a step further by preventing flagged users from interacting with your account entirely, without any manual action required.
No. Chargeback protection is included with Rulta Mate at no additional cost. It is part of the standard feature set available to all creators.
Yes. You can toggle both chargeback alerts and automatic blocking on or off from your Rulta Mate dashboard at any time. You are always in control of your protection settings.
Don't Wait for the Next Chargeback
Join 10,000+ creators who are protecting their revenue with community-powered chargeback protection. Included free with Rulta Mate.
Get started now